Terms of Service

These Terms of Service ("Terms") govern your use of the SetForce website and services (the "Services") provided by SetForce ("SetForce," "we," "our," or "us"). By purchasing or using the Services, you agree to these Terms. This is a starter draft and should be reviewed by your attorney before going live.

1. The Services

SetForce provides outbound appointment-setting services for licensed insurance and mortgage protection agents in the United States. We assign a trained setter to your account, learn your script, and book qualified prospect appointments to your calendar.

2. Eligibility

You represent that you are at least 18 years old, properly licensed in each state in which you operate, and authorized to enter into these Terms on behalf of your business.

3. Fees and Billing

• The Services are billed at a flat rate of $1,200 per month per dedicated setter, unless otherwise agreed in writing.
• Billing is recurring monthly on the same date each month.
• Fees are due in advance and non-refundable except as set out in our Refund Policy.
• You authorize us to charge your payment method on file for each billing cycle until you cancel.

4. Cancellation

SetForce is month-to-month with no long-term contract. You may cancel at any time. Your cancellation takes effect at the end of the current billing cycle; you retain Services through that cycle and will not be billed again.

5. Your Responsibilities

• Provide accurate information at intake (target market, script, calendar access).
• Comply with all applicable laws, including TCPA, DNC, state telemarketing laws, and insurance regulations.
• Maintain valid licensure in each jurisdiction in which you accept appointments.
• Promptly attend appointments booked to your calendar.

6. Compliance & Lead Quality

SetForce trains setters on baseline compliance, but you remain solely responsible for ensuring your outreach, scripts, lead lists, and follow-up comply with all applicable laws. We do not guarantee a specific number of appointments, show rate, conversion rate, or revenue.

7. Intellectual Property

SetForce retains all rights in the Site, training materials, processes, and software. You retain ownership of your scripts, lead data, and customer relationships.

8. Confidentiality

Each party agrees to keep the other's non-public information confidential and to use it only to perform under these Terms.

9. Disclaimer of Warranties

THE SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE." TO THE FULLEST EXTENT PERMITTED BY LAW, SETFORCE DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

10. Limitation of Liability

TO THE FULLEST EXTENT PERMITTED BY LAW, SETFORCE'S TOTAL LIABILITY ARISING OUT OF OR RELATING TO THESE TERMS OR THE SERVICES WILL NOT EXCEED THE AMOUNTS PAID BY YOU TO SETFORCE IN THE THREE MONTHS PRECEDING THE CLAIM. SETFORCE WILL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, CONSEQUENTIAL, SPECIAL, OR PUNITIVE DAMAGES, OR LOST PROFITS.

11. Indemnification

You will defend, indemnify, and hold SetForce harmless from any claims arising out of your use of the Services, your scripts and lead lists, your interactions with prospects, or your violation of law.

12. Termination

We may suspend or terminate the Services immediately if you breach these Terms, fail to pay, or use the Services in a way that risks legal or reputational harm to SetForce.

13. Governing Law

These Terms are governed by the laws of the State of [STATE], without regard to conflicts of law. Disputes will be resolved exclusively in the state or federal courts located in [COUNTY], [STATE].

14. Changes

We may update these Terms from time to time. Continued use of the Services after changes take effect constitutes acceptance.

15. Contact

Questions? Email reginald@getsetforce.com.