Privacy Policy

SetForce ("SetForce," "we," "our," or "us") respects your privacy. This Privacy Policy explains what information we collect when you use our website at getsetforce.com (the "Site") and our appointment-setting services (the "Services"), how we use it, and the choices you have. This is a starter draft and should be reviewed by your attorney before going live.

1. Information We Collect

We collect information you provide directly to us, including:

• Contact details: name, email address, phone number.
• Business details: agency, IMO, lead source, CRM, dialer, preferred start date.
• Communications you send us (e.g., emails, intake form notes).
• Payment information, processed by our payment processor (we do not store full card numbers).

We also automatically collect limited technical information such as IP address, browser type, device information, and basic analytics about how the Site is used.

2. How We Use Information

• To respond to your inquiry and provide the Services.
• To onboard you, assign a setter, and manage your calendar and reporting.
• To process payments and prevent fraud.
• To improve and secure our Site and Services.
• To comply with legal obligations.

3. How We Share Information

We do not sell your personal information. We share information only with:

• Service providers that help us run our business (hosting, payments, email, analytics).
• Your assigned appointment setter, strictly to deliver the Services.
• Authorities when required by law.
• A successor entity in connection with a merger, sale, or reorganization.

4. Data Retention

We retain personal information for as long as needed to provide the Services, comply with our legal obligations, resolve disputes, and enforce our agreements.

5. Your Choices

• You can request access, correction, or deletion of your personal information by emailing us.
• You can unsubscribe from marketing emails using the link in any such email.
• You can disable cookies in your browser, though some Site features may not work as expected.

6. Security

We use reasonable administrative, technical, and physical safeguards to protect personal information. No method of transmission or storage is 100% secure.

7. Children

The Services are not directed to anyone under 18, and we do not knowingly collect their information.

8. Changes

We may update this Privacy Policy from time to time. The updated date at the top reflects the most recent changes.

9. Contact

Questions about this Privacy Policy? Email reginald@getsetforce.com.